This website is intended for Canadian residents only. The site provides selected information available about a range of disease topics. Please be aware that information relating to the approval status and labels of approved products may vary from country to country, and the content on this site reflects the terms of marketing authorization in Canada. This information is not intended to be a substitute for the advice of a veterinarian, or a recommendation for any particular treatment plan. It is important to rely on the advice of your veterinarian who can offer a veterinary diagnosis or veterinary treatment advice. Please consult with your veterinarian before using any products discussed within this website.
Summary of Our Collection, Use and Disclosure of your Personal Information
What Personal Information is Collected
Personal information means any information about an identifiable individual. The type of personal information that we collect from you include:
Your E-mail address
Tag number & security code (last 4 characters of the veterinary clinic phone number)
Your telephone number
Your pet’s name
Your pet’s specie
How is Your Personal Information Used
We will only collect, use, and disclose your personal information for specific purposes that are identified to you. We will not use your personal information for the purposes other than those identified and we will not keep your personal information for longer than is necessary to fulfill the purpose(s) of collection or as required by law. Personal information that is no longer required to fulfill an identified purpose will be erased, destroyed or made anonymous except as may be provided by law.
Used to contact you if your pet is lost and found.
Consent & How to Withdraw your Consent
In some cases, we may automatically collect your personal information when you use our website. For example, your IP address or cookies contain information that could make you identifiable. In such a case, your use of our website means that you have provided your implied consent to the collection of that personal information.
How is Your Personal Information Shared
The personal data and uses specified under sections “What Personal Information is Collected” and “How your Personal Information is Used” may be shared with the following third-party companies: Boehringer Ingelheim (Canada) Ltd. related companies and Duck & Partners Inc. and data may be transferred outside of Canada.
Risk of Harm and other consequences
Despite our mitigation efforts, the risk of harm and other consequences cannot be completely eliminated and could include damage to reputation or relationships, loss of employment, businesses or professional opportunities, identity theft and damage to or loss of property.
Should there be a privacy breach relating to the personal information that you provided to us, we will make an assessment of whether this breach creates a real risk of significant harm to you. If so, we will notify you and suggest steps to take to reduce to the risk of harm, if possible.
How Do You Access and Update Your Personal Information
How is Your Personal Information Protected
Boehringer Ingelheim Animal Health Canada Inc. uses a variety of measures to protect the personal information it collects, including physical, organizational and technological measures. Any personal information will be treated by Boehringer Ingelheim Animal Health Canada Inc. in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable privacy laws. No data transmission over the internet or data storage system can be guaranteed as 100% secure. Any transmission is at your own risk.
Cookies & Other Device Identifiers