PRIVACY POLICY

This Privacy Policy is designed to inform you about Boehringer Ingelheim Animal Health’s* (“Boehringer Ingelheim”) practices regarding the collection, use and disclosure of personal information (information that could be used to identify you, such as your name, address, e-mail address, phone number) that you may provide through your access to or use of the web site getmehome.ca (the "Site") or the services provided on the Site (the "Services").



Content

Boehringer Ingelheim collects personal information about you when you voluntarily provide it. Whenever you voluntarily provide information through your access to or use of the Site or the Services, you consent to the collection, use and disclosure of that information in accordance with the provisions of this Privacy Policy.

In order to obtain the pet registration service (the "Registration Service") you are required to submit an electronic registration application form which asks for your personal contact information. In addition, the Site may contain areas that collect information from you through feedback data, such as questions, comments and suggestions. Some of the information that you provide through feedback data may be personal information.

Boehringer Ingelheim may also collect information about you and your use of the Site through the use of "cookies". Cookies are small data files that are sent to your browser and stored on your computer's hard-drive when you visit certain web sites, thereby "tracking" your use of the Site. Some browsers can be set to reject all cookies; if you choose to modify your browser in this manner, some pages of the Site may not function properly. Boehringer Ingelheim uses the information generated through the use of cookies to estimate the number of people that are using the Site and to track the pages of the Site that are being visited. This information tells Boehringer Ingelheim about user interests and behaviors which can, in turn, be used to provide you with information about products, services, features or promotions that may be of interest to you. 



Use of information

Boehringer Ingelheim uses your personal information in order to provide you with the Registration Service, to improve the content of the Site, and, if you ask us to, to send you information about products, services, features or promotions that may be of interest to you. Boehringer Ingelheim gives you the opportunity to "opt-in" to receiving such information.

Boehringer Ingelheim may also use your personal information to create aggregated information that does not allow you to be personally identified or contacted. Rather than showing individual activity, aggregated information shows user behaviour as a whole (for example, information might be compiled in order to calculate the number of users living in certain geographic areas). Aggregated information is used for development of the Site and to market and promote the Site. Boehringer Ingelheim may disclose aggregated information to its affiliates and related companies and to unaffiliated third parties.



When we disclose your personal information

If someone visits the Site and reports having found your lost pet (by submitting the pet's tag number and clinic telephone number), Boehringer Ingelheim will disclose to that person your name and telephone number, in order that you may be contacted to reunite you with your pet.

Boehringer Ingelheim may disclose your personal information to those of its affiliates and related companies that agree to treat it in accordance with this Privacy Policy (only if you have opted in to receiving such information as described above). Boehringer Ingelheim will not, without your permission, disclose your personal information to unaffiliated third parties, except that Boehringer Ingelheim reserves the right to disclose your personal information to third party service providers for purposes related to: (i) supporting its business (e.g., providing the Registration Service or other Services, technical support); and (ii) providing you with information that may be of interest to you (if you have opted in to receiving such information as described above). Boehringer Ingelheim will otherwise release your personal information to third parties only in the following limited circumstances: (i) if a law, regulation, search warrant, subpoena or court order legally requires it to do so; (ii) if the rights or property of Boehringer Ingelheim Animal Health , its affiliates and related companies, third party service providers or the users of the Site are in jeopardy; and (iii) if the personal safety of users of the Site or other members of the public are in jeopardy.



How we protect your personal information

Recognizing that your privacy is important to you, Boehringer Ingelheim employs technical security measures to protect your personal information. However, no transmission over the Internet can be guaranteed to be completely secure. Consequently, Boehringer Ingelheim, its affiliates and related companies, third party service providers and their respective officers, directors, employees and agents do not represent, warrant or guarantee that personal information will be protected against misuse, loss or alterations and do not accept any liability for personal information submitted to them nor for your or third parties' use or misuse of personal information.


Technical measures used by Boehringer Ingelheim to protect your privacy include https protocol (ssl) to encrypt sensitive data.

Links to other web sites

You should be aware that operators of linked web sites may also collect your personal information (including information generated through the use of cookies) when you link to their web sites. Boehringer Ingelheim is not responsible for how such third parties collect, use or disclose your personal information, so you should check their privacy policies before providing them with your personal information.



Changes

Boehringer Ingelheim reserves the right to change this Privacy Policy at any time and you are advised to review this page regularly for any changes. This Privacy Policy was last reviewed in July 2013.



Other Terms

Your use of this Site is subject to the Terms and Conditions. By accessing or using the Site you agree to be bound by the Terms and Conditions at the time of your access or use, including this Privacy Policy.



Contacting Us

Any requests for information, complaints or general inquiries should be made in writing to the Chief Privacy Officer at:


Chief Privacy Officer

[email protected]
Boehringer Ingelheim (Canada) Ltd./Ltée

5180 South Service Road

Burlington, Ontario

Canada  L7L 5H4

(905) 631-4677

* Boehringer Ingelheim Animal Health is an operating unit formed by Merial Canada Inc. and Boehringer Ingelheim (Canada) Ltd., Animal Health Division; both members of the Boehringer Ingelheim group of companies.
Updated November 1, 2018